Delphi

Delphi training is available for all levels, including new-user training, intermediate, advanced and administrative. Choose from pre-planned course agendas, or customize training to meet your needs.

Data Analysis

There is no better place to find potential business than from your own database! Give your sales managers solid accounts lists to begin their prospecting process.

• Analyze Lead volume and production from specific regions, industries and markets. Who's generating the leads, who's receiving them and what's the conversion ratio.
• Top accounts based on Recency, Frequency and Monetary Value.
• Identify qualified accounts that have past business with your hotel, but nothing on the books for the future.

Solutions

By evaluating and reviewing your current sales systems and processes, we can assist you in determining the source of any inefficiencies you are experiencing. Together we can implement a plan to simplify and streamline your office, creating accurate reports and sales production tracking.

Crystal Report Writer/SSRS

Learn to create and modify reports accessing your Delphi database through on-site customized training. No time to learn? We can create customized reports built to your specificiations and install them for you.

Menu Entry

Out with the old, in with the new! Need your menus entered into Delphi? We have a menu specialist on staff who can clean up your old menus, enter your new ones, and make recommendations for increased efficiency.

Delphi Checkup

(the Delphi Audit)

We will review all areas of your Delphi system for accuracy of revenue, compliance with applicable Delphi standards, and provide a detailed report targeting areas in need of improvement. This is typically done remotely, and is very useful prior to on-site training.

Reporting Suites

Choose from our existing suite of reports that are utilized for booking pace analysis, forecasting rooms and/or food and beverage, and measuring sales production, or create your own set. We can help you determine which reports will best suit your needs. We'll create them for you and you can use them locally, or they can be hosted on the web for constant access and availability.

Sales Deployment Analysis

We can create customized Crystal or Market Vision reports to analyze your account database. Sample reports for this project might include:

• Accounts that have had business in the past at your hotel, but have nothing on the books for the future
• Accounts that have not been modified/contacted in the past 12 months
• Accounts by territory, region, industry and sales manager
• Unassigned accounts
• Inactive accounts (to be cleaned up)
• Leadtime reports to reflect how far out your business is booking based on Market Segment or Booked By
• Learn to create your own customized reports using SSRS or let us create them for you. Training and custom report writing services are available.